Rakuten STAY Tokyo Asakusa

La habitación es buena. Check-in mediante videollamada al personal. ¡Es muy conveniente!

Este lugar es muy conveniente, a poca distancia de una tienda conveniente cercana y de un plato de carne abierto las 24 horas. La estación de tren también está cerca. Lo malo es que solo hay limpieza de 1 habitación durante nuestra estadía de 7 días. No hay otra forma de tirar la basura ni una toalla limpia. El check-in se realiza a través de una tableta que eliminó la interacción cara a cara con el personal, pero el número de reserva que me enviaron por correo electrónico no tiene ningún registro en su base de datos. Mucha gente quedó varada afuera, tratando de descubrir cómo ingresar o registr****. Un proceso bastante tedioso para el registro y el personal no tiene idea de las comodidades de la habitación. No pudimos encender el frigorífico porque el control no estaba cerca y tenía una tapa que lo hacía parecer una alarma de incendio. El personal tardó 2 días en descubrir cómo encender el frigorífico. Aparte de la ubicación, este lugar nos decepcionó. No fue una gran estancia

Este es un hotel nuevo ya que las instalaciones funcionan de forma remota, por lo que si encontramos un problema, será un gran inconveniente. Mi estancia total es de 3 noches SIN servicio de habitaciones ni limpieza. La calidad de la habitación es buena, pero la unidad de aire acondicionado nunca ha estado en servicio antes del anochecer. En la entrada principal necesitamos el código de acceso a la habitación. Pero sin entrar a hacer el registro de entrada, ¿cómo vamos a obtener el código de acceso? Esperamos afuera durante 15 minutos antes de poder acceder al hotel cuando otros huéspedes salieran.

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just like normal airbnb. the room is quite small but the process of check in is smooth unlike other’s experience

Good stay at Rakuten Stay Asakusa , location is just 10min walk to tokyo sky tree , walking distance use under train and river side is just a good photo shooting spot . Walk 4 min is family mart and underground cafe. Hotel room is clean , bed is very comfortable and very happy to sleep with many Panda sticker on the wall . Cofee machine is provided and small mini fridge. Amenities and panda characters souvenir i get .🥰 Thanks you for the good stay .🥰

Good place and convinient , very clean and near subway, easy to travel

Love this location. Within walking distance to train station, the sky tree, Sumida river. Cleand, quiet neighborhood. We got our room with the sky tree tower. Just beautiful. Unfortunately, check is difficult with no syaff on premises. Also, our room can only be cleaned after 3 or 4 days of our stay with only 1 towel per person. The rest is good.

Really good service